Privacy Policy | Shadow AI

1. Introduction

Shadow AI, a product of Mahajan and Pandey Software Solutions Pvt Ltd ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered research platform.

2. Information we collect

Personal information: name, email, organization, and job title when you contact us, book a demo, or create an account.
Usage data: how you interact with our platform - pages visited, features used, session duration.
Device information: browser type, operating system, IP address, device identifiers.
Research data: queries, topics, and content you generate or upload while using the platform.

3. How we use your information

To provide, maintain, and improve our services
To process requests and respond to inquiries
To personalize your experience and deliver relevant content
To send updates and announcements (with your consent)
To monitor and analyze usage patterns
To detect, prevent, and address technical issues and security threats

4. Data sharing and disclosure

We do not sell your personal information. We may share information:

Service providers: trusted vendors who help operate the platform.
Legal requirements: when required by law, regulation, or legal process.
Business transfers: in connection with a merger, acquisition, or sale of assets.
With your consent: when you've given us explicit permission.

5. Data security

We use industry-standard security measures, including encryption in transit and at rest, access controls, and regular audits. No transmission method is 100% secure, so we can't guarantee absolute security.

6. Data retention

We retain personal information only as long as needed to fulfill the purposes outlined here, unless a longer retention period is required by law.

7. Your rights

Access, correct, or delete your personal data
Object to or restrict processing
Data portability
Withdraw consent at any time
Lodge a complaint with a supervisory authority

8. Cookies and tracking

We use cookies and similar tracking technologies to enhance your experience and understand usage patterns. You can control cookie preferences through your browser settings.

9. Third-party links

Our website may contain links to third-party sites. We're not responsible for their privacy practices.

10. Changes to this policy

We may update this policy from time to time. We'll post any material changes here with a revised "Last updated" date.

11. Contact us

Questions? Email us at contact@shadowai.work or visit our Contact page.